Caption By Hyatt Downtown Nashville - The Gulch, Nashville ➤ Reviews, Rooms & Prices 2025

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About the Hotel

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

Caption By Hyatt Downtown Nashville/The Gulch is a 4-star Nashville hotel featuring modern amenities and thoughtful design elements. The hotel offers air-conditioned rooms equipped with Serenity beds, a private bathroom, and a flat-screen TV.

Rooms & Amenities

Rooms at Caption By Hyatt Downtown Nashville/The Gulch feature a seating area, a fridge, and complimentary toiletries. The hotel's quadruple and triple rooms include a walk-in shower and hairdryer, with options for city views and sofa accommodations available.

Dining & Nearby Options

On-site dining includes Cafe Between, providing guests with convenient meal options. Nearby restaurants such as Chauhan Ale & Masala House and Whiskey Kitchen are within a 0.5 miles radius, enhancing the culinary experience.

Services & Local Area

Business amenities at the hotel include a 24-hour reception and event spaces for meetings. Nearby transport options include the 11th Avenue / North Gulch bus station, which is approximately a 5-minute walk from the property.

Landmarks & Activities

Notable landmarks such as the Country Music Hall of Fame and Museum and Ryman Auditorium are about 0.9 miles away, making it accessible for sightseeing. The Parthenon is located 1.5 miles from the hotel, adding to nearby attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Roll Shower Disability Access

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Corner Deluxe King Room

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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King Room High Floor

Max:

2 persons

28 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Nashville 1.0 km

Airports

Nashville International (BNA) 12.3 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Fitness Room

“I really appreciated the fitness room at the hotel. It was well set up and clean, making it easy for me to stick to my workout routine during my stay.” view full review

Best Hotel Breakfast

“The breakfast experience was excellent! I enjoyed a menu-ordered breakfast that included delicious sausage patties, perfectly scrambled eggs, crispy bacon, and those amazing biscuits. It was truly the best hotel breakfast I've ever had!” view full review

Comfortable and Modern Room

“The room I stayed in was stylishly designed with modern decor. It featured exposed concrete ceilings that added a unique touch and a cozy sitting area, making it a comfortable space to unwind after a long day.” view full review

Bright and Thoughtfully Designed

“I was pleasantly surprised by the bathroom's design. It felt light and bright, and despite its smaller size, it was thoughtfully designed so I didn't feel cramped. The automatic light feature was a nice touch!” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

Map view

118 12Th Avenue South, Nashville, Tennessee, United States, 37203

City landmarks

Museum

Country Music Hall of Fame and Museum

1.7 km

528-570 Commerce St

Downtown Nashville

1.4 km

Theatre

Ryman Auditorium

1.5 km

Museum

RCA Studio B

1.5 km

Museum

The Parthenon

2.6 km

Museum

Frist Art Museum

840 m

422 Broadway

Tootsies Orchid Lounge

1.4 km

501 Broadway 41415 Justin Clinton Twp. Mi.48038

Bridgestone Arena

1.5 km

Park

Centennial Park

2.5 km

Park

Bicentennial Capitol Mall State Park

1.7 km

Museum

Musicians Hall of Fame and Museum

1.5 km

1414 Clinton St

Nelson's Green Brier Distillery

1.2 km

4th Avenue South

Music City Walk of Fame Park

1.7 km

Museum

Tennessee State Museum

1.8 km

Public Building

Tennessee State Capitol

1.2 km

Bridge

John Seigenthaler Pedestrian Bridge

2.1 km

Library

Nashville Public Library

1.2 km

Broadway

Honky Tonk Highway

1.5 km

2500 West End Ave

Centennial Dog Park

3.0 km

1305 Clinton St

Marathon Village

960 m

Nashville

The District

1.6 km

Church

Downtown Presbyterian Church

1.4 km

Museum

Patsy Cline Museum

1.7 km

128 2nd Ave N

The George Jones

1.9 km

Museum

Adventure Science Center

2.9 km

Event hall

Nashville Municipal Auditorium

1.4 km

Stadium

Nissan Stadium

2.7 km

201 5th Ave S

Music City Convention Center

1.5 km

1 Titans Way

Nashville sports event

2.7 km

Park

Cumberland Park

2.7 km

Restaurants

Saint Anejo

660 m

1120 McGavock Street

Whiskey Kitchen

620 m

118 12th Avenue South

Carter's

840 m

1001 Broadway Union Station Hotel

Adele's Nashville

610 m

1210 McGavock St

The Flying Saucer

940 m

111 10th Ave S Ste 310 Ste 310

Chauhan Ale & Masala House

370 m

123 12th Avenue North

Tansuo

380 m

121B 12th Ave N

Frist Center Cafe

1.0 km

919 Broadway

Milk & Honey

490 m

214 11th Ave

Pemrose

450 m

211 12th Ave S

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

6.6/10

Nice

Rooms

7.2

Location

8.8

Service

6.6

Dining

5.8

Donald

United States, December 2024

6.6/10

My stay at Caption By Hyatt Downtown Nashville was pretty mixed. While I appreciated the great location and friendly staff, the room was smaller and darker than expected, which was a bit disappointing. I also encountered some issues with housekeeping and the valet service prices, but overall, the experience had its highlights.

Rooms

6.0

I stayed in a King Room on a high floor, and while the view was nice, the room felt quite small and dark with inadequate lighting. It was trendy, but I wished I could adjust the brightness better.

Service

7.0

The staff were really friendly and responsive, but I had to call multiple times for more coffee pods and didn’t receive complimentary coffee, which was a letdown.

Location

9.0

The location in the Gulch was fantastic, just a short distance from downtown. I could easily walk to various attractions, though I did need an Uber for some places.

Dining

6.0

I didn't partake in much dining, but I did expect better coffee options and some complimentary snacks as part of the stay.

Facilities

5.0

The hotel has great facilities, but the public restrooms were still under construction and not clean, which was disappointing.

William

United States, December 2024

7.4/10

I had a mixed experience during my stay. I really appreciated the prompt valet service and the location was excellent for exploring Broadway. However, I found several issues with room readiness and cleanliness that significantly affected my overall impression.

Rooms

6.0

The room I eventually got was nice, but I was disappointed that my initial check-in room was not ready and the first one I saw was smaller than expected. Additionally, the bathroom lighting was dim and some amenities were not functioning.

Service

5.0

Staff were courteous, but responsiveness was lacking. It was frustrating to wait for room service and to have to repeatedly request basic items like coffee k-cups without a proactive approach from the team.

Location

9.0

The hotel is perfectly situated near Broadway, making it so convenient to explore the vibrant scene of Nashville. I really enjoyed being just a short walk away from all the action.

Dining

5.0

I was really looking forward to a continental breakfast, as I specifically filtered for that option. It was disappointing to find out that breakfast wasn’t included at all.

Facilities

5.0

The valet service was a big plus, but parking was still an issue with high costs associated. Also, the room wasn't properly cleaned during my stay.

Robin

United States, December 2024

5.6/10

I had a generally pleasant stay at Caption By Hyatt Downtown Nashville/The Gulch. The décor and furnishings were lovely, and the staff was friendly and helpful. However, I had a frustrating experience with the parking system, which was valet-only and came with unexpected charges (definitely a downside). Overall, I would rate my experience a solid 8 out of 10.

Rooms

10.0

I stayed in a King Room with Roll-In Shower, which was spacious and well-appointed. Everything from the furnishings to the room layout was fantastic.

Service

10.0

The staff were always ready to assist and were very friendly, enhancing my experience at the hotel.

Location

8.0

The hotel's location is centralized, making it easy to explore Nashville.

Dining

6.0

I did enjoy the common areas but was disappointed with the coffee quality in the lobby area; it felt like a missed opportunity for better espresso.

Facilities

6.0

While the common areas were very clean and modern, the valet parking setup was unnecessarily complicated and pricey, leaving a bad taste in my mouth.

Joe

United States, November 2024

7.0/10

I had a mixed experience at Caption By Hyatt. On one hand, the location was fantastic and the building itself was beautiful. On the other hand, I faced some issues with my room, including it not being ready at check-in and some maintenance problems that were overlooked. Additionally, I was disappointed to find that breakfast wasn’t included despite my filtering for that option when booking.

Rooms

6.0

I started in a smaller king room that was said to be a substitute for my reserved Deluxe King. However, it turned out to be much smaller than expected. The Deluxe King room was nice, but I had issues with the phone and the lighting.

Service

5.0

The staff seemed friendly, but I found the overnight staff to be inattentive. I had to wait a while to get assistance and when I requested extra coffee k-cups, I had to ask multiple times before getting them.

Location

9.0

The hotel is located in a great area, close to Broadway, which made it easy to explore the city.

Dining

5.0

I was under the impression that breakfast was included, which is a major factor for me. Unfortunately, there was no continental breakfast available during my stay.

Facilities

7.0

The common areas of the hotel were new and clean, which was a definite plus. I appreciated the valet parking service that was prompt, but I was surprised by the higher-than-expected costs during my stay.

Charles

United States, October 2024

6.6/10

I had a mostly pleasant stay at Caption By Hyatt Downtown Nashville/The Gulch. My room was comfortable and conducive for my writing work, but I did face some setbacks, such as arriving to a non-ready room. Overall, the hotel's amenities and location were fantastic, though there were a few service lapses and issues with breakfast options that were disappointing.

Rooms

8.0

I enjoyed my King Room which was really comfortable and well-equipped with a workspace. However, I did face issues with some amenities that didn’t work, like the phone and the lighting around the mirror.

Service

6.0

While most staff were friendly and helpful, I did find some inconsistencies in service. For instance, my check-in was delayed, and I experienced a lack of attention from overnight staff.

Location

9.0

The hotel's location is definitely a strong point, being in a beautiful area that's convenient for exploring Nashville.

Dining

7.0

I was excited about the dining options, but disappointing that there was no continental breakfast as I had hoped. However, the bar and kitchen staff overall were good during my stay.

Facilities

7.0

The common areas of the hotel are very clean and modern. However, I experienced a miscommunication with housekeeping regarding my room cleaning and restocking beverages.